치과용 임플란트 보철물적용환자의 만족요인
A Study on Satisfaction Factors with Dental Implant Patients
이성욱, 김지환,
소속 상세정보
이성욱 ( Lee Sung-Uck ) - 고려대학교 안암병원
김지환 ( Kim Ji-Hwan ) - 고려대학교 보건과학대학
KMID : 0362120060280010067
Abstract
This research has been attempt to examine closely factors that high cost and value tooverall satisfaction state for dental implant prosthesis, re-utilization intention, inducementintention of the general hospital dental service user and provide basis data necessary toestablish competitive general hospital dentistry management strategy.Collected data using own recording way questionnaire from April 17, 2004 to May 15, 2004choosing 142 people that agree on this research and question of 361 people that dentalimplant prosthetic treatment finished from March 1, 1999 to March 1, 2004 for this.Major analyzation consequences are as follows :First, general satisfaction, re-utilization intention, inducement intention for implantprosthesis that highly correlation variables are kindness, explanation, medical treatment leveland appreciation of the aesthetic.Second, correlation is high relatively between re-utilization intention, inducement intentionin the 3 variables such as general satisfaction re-utilization intention, inducement intention.Third, the result of multiple regression analysis showed that most significant effectivefactors are satisfaction with explanation of dental implant prosthesis between the 3 dependant variables such as general satisfaction, re-utilization intention, inducementintention. In looking into these consequence, how to improve that raise satisfaction about dentalimplant prosthetic treatment and to establish patient focused care service system for dentalimplant prosthesis ,it is consider that explain enough about implant prosthesis and raisequality of medical examination and treatment level, including satisfied with fabrication ofgood esthetic dental implant prosthesis.
키워드
implant prosthesis;general satisfaction;re-utilization intention;inducementintention Corresponding author
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